Shipping Policy

Last Updated: June 13, 2024

Thank you for shopping at golasa, powered by gryphonix.top! We are committed to providing you with the best possible shopping experience, including reliable and efficient shipping services. Please read our shipping policy carefully.

Order Processing Time

All orders are processed and shipped from our location at 3531 Point Street, Chicago, IL, US. Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that processing times may be extended during peak seasons, sales events, or due to unforeseen circumstances. We appreciate your patience during these times.

Shipping Methods & Costs

We offer various shipping options to meet your needs. Shipping costs are calculated based on the weight of your order and your delivery location, and will be displayed at checkout before you complete your purchase.

Domestic Shipping (within the US)

  • Standard Shipping: Estimated delivery within 3-7 business days after processing.
  • Expedited Shipping: Estimated delivery within 2-3 business days after processing (available for an additional fee).

Free Shipping

We are pleased to offer FREE Standard Shipping on all domestic orders over $50 (excluding taxes and after any discounts are applied).

International Shipping

golasa proudly ships to customers in the United States (US) and the European Union (EU).

  • International Standard Shipping: Estimated delivery within 7-21 business days after processing, depending on the destination country.

Please note that international customers are responsible for any customs duties, taxes, or import fees that may be levied by their country upon delivery. These charges are not included in the item price or shipping cost and are the responsibility of the buyer. We recommend checking with your local customs office for more information before placing your order.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track the status of your package directly on the carrier’s website.

Address Accuracy

Please ensure that your shipping address is entered correctly and completely at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If a package is returned to us due to an incorrect or undeliverable address, you will be responsible for the cost of re-shipping the item.

Lost or Damaged Packages

We take great care in packaging your items securely. However, in the rare event that your package is lost or arrives damaged, please contact us immediately at [email protected] with your order number and details of the issue. We will work with the shipping carrier to resolve the situation as quickly as possible.

Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact us: